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Whether you’re just getting started or looking for a specific detail about how DocketStream works, you’ll find quick answers here. For deeper dives on any topic, follow the links within each answer to the relevant guide.

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Data & Coverage

DocketStream covers 8+ Georgia counties with full data (rosters, court records, and corrections information) and 27+ Georgia counties with roster-only data. North Carolina county rosters are also available. Because coverage expands regularly, check the Roster tab inside the platform for the most current county list.
Update frequency depends on the data type:
  • Jail rosters — refreshed every 30–60 minutes
  • Court data — synced multiple times daily
  • Sex offender registry — updated as the state reports changes
DocketStream pulls directly from source agencies, so data is as fresh as those agencies publish it.
All data comes from authoritative public-record sources, including:
  • Georgia county jail systems
  • Georgia Department of Corrections (GDC)
  • Georgia state court systems
  • Georgia and North Carolina sex offender registries
  • North Carolina county jails
DocketStream does not create, alter, or fabricate any record. Every data point originates from an official government source.
DocketStream reflects exactly what the source agency publishes. If a source agency has an error or delay in their own system, that will be reflected in what you see on DocketStream.
Always verify critical information — especially for legal, financial, or public-safety decisions — directly with the originating agency before acting on it.

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Account & Billing

No. DocketStream offers a 14-day free trial with no credit card required. You can explore the platform, run searches, and set up watchers before you ever enter payment details.
DocketStream offers three plans:
  • Starter — $29/month: Core search across all covered counties, real-time roster monitoring, and watcher alerts.
  • Professional — $79/month: Everything in Starter, plus CSV exports and unlimited watchers.
  • Enterprise — custom pricing: Everything in Professional, plus a full REST API, webhook integrations, and dedicated support. Contact us for a quote.
All paid plans include a 14-day money-back guarantee. You can also explore the platform with a free trial — no credit card required. See the Pricing page for the complete feature breakdown.
Yes. You can upgrade or downgrade your plan at any time from Account Settings. Plan changes take effect at the start of your next billing cycle, so you retain your current plan’s features until then.
DocketStream offers a 14-day money-back guarantee — no questions asked. If you’re not satisfied within the first 14 days of a paid subscription, contact support@docketstream.org for a full refund.
You can cancel your subscription at any time from Account Settings → Billing → Cancel Subscription. After canceling, your access continues until the end of the current billing period. You will not be charged again after that date.

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Features

A watcher is a name-based monitor you configure to track a specific individual across DocketStream’s data sources. When a booking, release, or bond change is detected for that name, DocketStream sends you a real-time notification. The Professional and Enterprise plans support unlimited watchers.
Yes. CSV exports are available on the Professional and Enterprise plans. You can export search results, roster snapshots, and court case lists directly from the platform. If you need programmatic bulk access, the Enterprise plan includes a full REST API.
Yes. The Enterprise plan includes a full REST API and webhook support, allowing you to integrate DocketStream data into your own applications and workflows. See the API Reference for endpoint documentation, authentication details, and rate limits.
DocketAI is DocketStream’s AI-powered conversational assistant. Instead of navigating search filters manually, you can ask DocketAI natural-language questions — for example, “Show me all bookings in Clayton County in the last 48 hours with a bond over $10,000” — and it translates your query into live results.

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Support

You can reach the DocketStream support team through any of these channels:The support team typically responds to email within one business day.
Yes. You can check the current system status at docketstream.org — the footer displays live operational status for all platform components. If you’re experiencing an issue, checking status there first will tell you whether it’s a platform-wide event or something specific to your account.