How Watchers Work
A watcher is a saved name-based monitor. When you create a watcher, DocketStream continuously scans all covered Georgia counties (and North Carolina facilities) for roster events that match the name you provided. The moment a match is detected during a roster refresh cycle, DocketStream fires an instant notification to your configured delivery method. Watchers run silently in the background — you don’t need to have the DocketStream app open to receive alerts.Creating a Watcher
1
Open the Alerts Dashboard
Click Alerts in the top navigation bar to open your Smart Alerts dashboard.
2
Click New Watcher
Select New Watcher in the upper-right corner of the Alerts dashboard.
3
Enter the Name to Monitor
Type the full legal name of the individual you want to watch. See the tip below for guidance on name formatting.
4
Select a Notification Method
Choose Email as your notification delivery method and confirm the address you want alerts sent to. Additional notification channels may be available depending on your plan.
5
Save the Watcher
Click Save. Your new watcher is immediately active and begins monitoring on the next roster refresh cycle.
Watcher Limits by Plan
Starter — $29/mo
Create up to 5 active watchers. Ideal for individuals monitoring a small set of names across covered counties.
Professional — $79/mo
Create unlimited watchers with no cap. Includes CSV exports of alert history. Designed for high-volume monitoring workflows.
Enterprise plan customers receive API and webhook access for programmatic alert delivery. Contact support@docketstream.org to discuss Enterprise pricing.
Notification Events
Each watcher monitors for three distinct event types:Booking — New Arrest Detected
Booking — New Arrest Detected
Triggered when a new booking record appears on a county roster that matches your watcher’s name. The notification includes the county, booking date, charge(s), and bond amount if set.
Release — Individual Released from Custody
Release — Individual Released from Custody
Triggered when a roster record matching your watcher transitions to a Released status. The notification includes the county and the time of the status change.
Bond Change — Bond Amount Updated
Bond Change — Bond Amount Updated
Triggered when the bond amount on an active booking matching your watcher is modified — either increased, decreased, or set for the first time after the initial booking.
Managing Your Watchers
From the Alerts dashboard you can take the following actions on any existing watcher:
Your alert history — a log of all past notifications fired by each watcher — is available in the Alert History tab of the Alerts dashboard. Professional plan subscribers can export this history as a CSV file.
Tips for Best Results
Smart Alert notifications are sent as soon as DocketStream detects a match during a roster refresh. Because rosters refresh every 30–60 minutes, there may be a delay of up to one refresh cycle between a real-world booking event and your notification. For time-critical situations, use the Sync Now button on the relevant county’s roster panel to trigger an immediate data pull.