> ## Documentation Index
> Fetch the complete documentation index at: https://docs.docketstream.org/llms.txt
> Use this file to discover all available pages before exploring further.

# DocketStream Plans: Starter, Professional, and Enterprise

> Compare DocketStream Starter, Professional, and Enterprise plans to find the right tier for your team's real-time Georgia correctional intelligence needs.

DocketStream offers three straightforward plans designed to scale from individual investigators to large agencies — each one backed by the same real-time Georgia correctional data engine. Every account starts with a **14-day free trial** that unlocks all features, so you can validate the platform against your real workflows before committing to a paid tier. No credit card is required to begin.

## Plan Comparison

| Feature             | Starter      | Professional   | Enterprise           |
| ------------------- | ------------ | -------------- | -------------------- |
| **Price**           | \$29 / month | \$79 / month   | Custom               |
| **Searches**        | Unlimited    | Unlimited      | Unlimited            |
| **Watchers**        | 5            | Unlimited      | Unlimited            |
| **Exports**         | —            | CSV            | CSV + Custom formats |
| **Support**         | Email        | Priority email | Dedicated manager    |
| **API Access**      | —            | —              | ✓                    |
| **Webhooks**        | —            | —              | ✓                    |
| **Account Manager** | —            | —              | ✓                    |

***

## Plan Details

<CardGroup cols={3}>
  <Card title="Starter" icon="seedling">
    **\$29 / month**

    Built for individuals and small teams who need fast, reliable access to Georgia correctional records without a large budget. You get **unlimited searches** across all connected data sources — jail rosters, court cases, GDC data, and sex offender registries — plus up to **5 Smart Alert watchers** to stay notified when records change. Email support is included for any questions along the way.

    Best for: bail bondsmen, private investigators, concerned families, and small legal offices.
  </Card>

  <Card title="Professional" icon="briefcase">
    **\$79 / month**

    Designed for investigators, agencies, and legal teams that need deeper workflow integration. Everything in Starter is included, plus **unlimited watchers** so you can monitor as many individuals as your caseload demands. **CSV exports** let you pull search results and roster data into your own spreadsheets or case management tools. Priority email support means faster turnaround when you hit a question.

    Best for: law enforcement support, legal researchers, compliance teams, and private agencies.
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom pricing**

    Built for large organizations that need to integrate DocketStream directly into their own platforms. You get everything in Professional, plus the **full REST API**, **webhook event delivery** for real-time record change notifications, a **dedicated account manager**, and **custom training** sessions for your team. Pricing is scoped to your usage, data needs, and SLA requirements.

    Best for: large agencies, government contractors, legal tech platforms, and data integrators.
  </Card>
</CardGroup>

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Is there a free trial?">
    Yes. Every new DocketStream account includes a **14-day free trial** with full access to all features, including Smart Alerts, Unified Search, Live Rosters, and DocketAI. No credit card is required to sign up. At the end of your trial, you choose the plan that fits your needs.
  </Accordion>

  <Accordion title="Can I upgrade or downgrade anytime?">
    Absolutely. You can change your plan at any time from your **Account Settings** page. Upgrades take effect immediately, giving you instant access to the new tier's features. Downgrades take effect at the start of your next billing cycle, so you retain your current plan's capabilities through the end of the period you've already paid for.
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    DocketStream accepts all major credit and debit cards — Visa, Mastercard, American Express, and Discover — processed securely through Stripe. Enterprise customers can also arrange **invoice-based billing** on a monthly or annual cycle. Contact [support@docketstream.org](mailto:support@docketstream.org) to discuss invoicing terms.
  </Accordion>

  <Accordion title="What is your refund policy?">
    If you're not satisfied within the first 14 days of a paid subscription, DocketStream offers a **full money-back guarantee** — no questions asked. After the 14-day window, charges are non-refundable, but you may cancel at any time to prevent future billing. To request a refund, email [support@docketstream.org](mailto:support@docketstream.org) with your account details.
  </Accordion>
</AccordionGroup>

***

<Warning>
  DocketStream data is intended for lawful, permissible-purpose use only. All plans are subject to FCRA, GDPR, and applicable state regulations. Using DocketStream data for prohibited purposes — including unlawful discrimination or harassment — will result in immediate account termination.
</Warning>

<Card title="Contact Sales for Enterprise" icon="envelope" href="mailto:support@docketstream.org">
  Need a custom plan, volume pricing, or want to see a live demo before committing? Reach out to the DocketStream team at **[support@docketstream.org](mailto:support@docketstream.org)** and we'll scope a solution around your organization's specific intelligence requirements.
</Card>